{"id":58,"date":"2023-08-02T15:39:37","date_gmt":"2023-08-02T15:39:37","guid":{"rendered":"https:\/\/saphir-computer.de\/?page_id=58"},"modified":"2023-09-11T10:18:20","modified_gmt":"2023-09-11T08:18:20","slug":"service-ticket","status":"publish","type":"page","link":"https:\/\/saphir-computer.de\/willkommen\/service-ticket","title":{"rendered":"Service-Ticket"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\">Service-Ticket<\/h1>\n\n\n\n<p class=\"has-text-align-center\">Wir bieten Ihnen professionellen Service in den verschiedenen Bereichen unserer Diensleistungen an.<br>Angefangen \u00fcber einen Reparaturservice f\u00fcr Desktop-PC, Notebook und andere Ger\u00e4te, bieten wir Ihnen<br>zus\u00e4tzlich einen Vor-Ort-Service an. So k\u00f6nnen Probleme und aufkommende Fragen am Besten gel\u00f6st,<br>bzw. gekl\u00e4rt werden. Vom Aufstellen, Anbringen, Erkl\u00e4ren von Fernsehger\u00e4ten, bis hin zu LAN- und WLAN <br>Installation, Konfiguration und Reparaturen. Sollten Sie au\u00dferdem Fragen zur Telekommunikation haben,<br>was einen Verkauf, Installation, Aufbau und Installation betrifft. So k\u00f6nnen wir Sie gerne beraten.<br><br>Mit Hilfe unseres Service-Tickets, k\u00f6nnen Sie ganz einfach und bequem Ihr Anliegen an uns richten.<br>Nach Eingang der Nachricht an uns, kontaktieren wir Sie und schauen, wie wir Ihr Anliegen oder Problem<br>an schnell und unkompliziert l\u00f6sen k\u00f6nnen.<br><br>Vielen Dank<\/p>\n\n\n\n<p><br><br><style id=\"wpforms-css-vars-481\">\n\t\t\t\t#wpforms-481 {\n\t\t\t\t--wpforms-container-padding: 0px;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-radius: 3px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-481\"><form id=\"wpforms-form-481\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"481\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/willkommen\/wp-json\/wp\/v2\/pages\/58\" data-token=\"9e8d241707d58d70a374231206422776\" data-token-time=\"1776380947\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-481-field_23-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"23\"><fieldset><legend class=\"wpforms-field-label\">Treffen Sie Ihre Auswahl, indem Sie in die Felder klicken!<\/legend><ul id=\"wpforms-481-field_23\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_23_1\" name=\"wpforms[fields][23]\" value=\"R\u00fcckruf erbeten\" aria-errormessage=\"wpforms-481-field_23_1-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_23_1\">R\u00fcckruf erbeten<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_23_2\" name=\"wpforms[fields][23]\" value=\"Service Auftrag\" aria-errormessage=\"wpforms-481-field_23_2-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_23_2\">Service Auftrag<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_23_3\" name=\"wpforms[fields][23]\" value=\"Vor-Ort-Termin\" aria-errormessage=\"wpforms-481-field_23_3-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_23_3\">Vor-Ort-Termin<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_23_4\" name=\"wpforms[fields][23]\" value=\"Angebotserstellung\" aria-errormessage=\"wpforms-481-field_23_4-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_23_4\">Angebotserstellung<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_23_5\" name=\"wpforms[fields][23]\" value=\"Buchung einer Fernwartung\" aria-errormessage=\"wpforms-481-field_23_5-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_23_5\">Buchung einer Fernwartung<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_23_6\" name=\"wpforms[fields][23]\" value=\"Allgemeine Anfrage\" aria-errormessage=\"wpforms-481-field_23_6-error\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_23_6\">Allgemeine Anfrage<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-481-field_24-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"24\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_24\">Zu welcher Uhrzeit d\u00fcrfen wir uns bei Ihnen melden? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" id=\"wpforms-481-field_24\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][24]\" placeholder=\"Termin und Uhrzeit selbstst\u00e4ndig eintragen:\" step=\"any\" aria-errormessage=\"wpforms-481-field_24-error\" required><\/div><div id=\"wpforms-481-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_7\">Anrede<\/label><input type=\"text\" id=\"wpforms-481-field_7\" class=\"wpforms-field-small\" name=\"wpforms[fields][7]\" aria-errormessage=\"wpforms-481-field_7-error\" ><\/div><div id=\"wpforms-481-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-481-field_3\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][3][first]\" aria-errormessage=\"wpforms-481-field_3-error\" required><label for=\"wpforms-481-field_3\" class=\"wpforms-field-sublabel after\">Vorname<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-481-field_3-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][3][last]\" aria-errormessage=\"wpforms-481-field_3-last-error\" required><label for=\"wpforms-481-field_3-last\" class=\"wpforms-field-sublabel after\">Nachname<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-481-field_8-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_8\">Firma<\/label><input type=\"text\" id=\"wpforms-481-field_8\" class=\"wpforms-field-medium\" name=\"wpforms[fields][8]\" aria-errormessage=\"wpforms-481-field_8-error\" ><\/div><div id=\"wpforms-481-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_9\">Stra\u00dfe <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-481-field_9\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][9]\" aria-errormessage=\"wpforms-481-field_9-error\" required><\/div><div id=\"wpforms-481-field_19-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"19\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_19\">PLZ <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-481-field_19\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][19]\" aria-errormessage=\"wpforms-481-field_19-error\" required><\/div><div id=\"wpforms-481-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_11\">Ort <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-481-field_11\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-481-field_11-error\" required><\/div><div id=\"wpforms-481-field_12-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_12\">Land <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-481-field_12\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][12]\" aria-errormessage=\"wpforms-481-field_12-error\" required><\/div><div id=\"wpforms-481-field_22-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"22\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_22\">Telefon (Festnetz und\/oder Mobilnummer) <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-481-field_22\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][22]\" aria-errormessage=\"wpforms-481-field_22-error\" required><\/div><div id=\"wpforms-481-field_16-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"16\"><fieldset><legend class=\"wpforms-field-label\">Erreichbarkeit <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-481-field_16\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_16_1\" name=\"wpforms[fields][16][]\" value=\"\u00dcber Festnetz erreichbar\" aria-errormessage=\"wpforms-481-field_16_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_16_1\">\u00dcber Festnetz erreichbar<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_16_2\" name=\"wpforms[fields][16][]\" value=\"\u00dcber Mobilnummer erreichbar\" aria-errormessage=\"wpforms-481-field_16_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_16_2\">\u00dcber Mobilnummer erreichbar<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_16_6\" name=\"wpforms[fields][16][]\" value=\"Ganztags\" aria-errormessage=\"wpforms-481-field_16_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_16_6\">Ganztags<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_16_3\" name=\"wpforms[fields][16][]\" value=\"Morgens\" aria-errormessage=\"wpforms-481-field_16_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_16_3\">Morgens<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_16_4\" name=\"wpforms[fields][16][]\" value=\"\u00dcbertags\" aria-errormessage=\"wpforms-481-field_16_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_16_4\">\u00dcbertags<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_16_5\" name=\"wpforms[fields][16][]\" value=\"Abends\" aria-errormessage=\"wpforms-481-field_16_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_16_5\">Abends<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-481-field_14-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_14\">E-Mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-481-field_14\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][14]\" spellcheck=\"false\" aria-errormessage=\"wpforms-481-field_14-error\" required><\/div><div id=\"wpforms-481-field_17-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-481-field_17\">Kommentar oder Beschreibung:<\/label><textarea id=\"wpforms-481-field_17\" class=\"wpforms-field-medium\" name=\"wpforms[fields][17]\" aria-errormessage=\"wpforms-481-field_17-error\" ><\/textarea><\/div><div id=\"wpforms-481-field_18-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"18\"><fieldset><legend class=\"wpforms-field-label\">Priorit\u00e4t des Service-Tickets <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-481-field_18\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_18_1\" name=\"wpforms[fields][18]\" value=\"Normale Bearbeitung\" aria-errormessage=\"wpforms-481-field_18_1-error\" aria-describedby=\"wpforms-481-field_18-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_18_1\">Normale Bearbeitung<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-481-field_18_2\" name=\"wpforms[fields][18]\" value=\"Schnelle Bearbeitung*\" aria-errormessage=\"wpforms-481-field_18_2-error\" aria-describedby=\"wpforms-481-field_18-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_18_2\">Schnelle Bearbeitung*<\/label><\/li><\/ul><div id=\"wpforms-481-field_18-description\" class=\"wpforms-field-description\"><br \/><br \/>\n*Falls Sie ein dringendes Anliegen haben, und unseren Service oder unsere Dienstleistungen in k\u00fcrzester Zeit in Anspruch nehmen m\u00fcssen, entstehen Ihnen Extrakosten. \u00dcber den Mehraufwand werden Sie im Einzelnen vorher aufgekl\u00e4rt. (Priorisierung, z\u00fcgigere Abwicklung, nach Gesch\u00e4ftsschluss, am Wochenende, etc.). Wir bitten um Ihr Verst\u00e4ndnis.<\/div><\/fieldset><\/div><div id=\"wpforms-481-field_20-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"20\"><fieldset><legend class=\"wpforms-field-label\">Wichtiger Hinweis zum Thema Datenschutz <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-481-field_20\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-481-field_20_1\" name=\"wpforms[fields][20][]\" value=\"Angesehen &amp; verstanden.\" aria-errormessage=\"wpforms-481-field_20_1-error\" aria-describedby=\"wpforms-481-field_20-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-481-field_20_1\">Angesehen &amp; verstanden.<\/label><\/li><\/ul><div id=\"wpforms-481-field_20-description\" class=\"wpforms-field-description\">Ich habe mich auf Website von Saphir Computer umgesehen und bin mit der Maus nach unten gescrollt, habe mir dort unter der Rubrik Datenschutz die jeweiligen Bestimmungen angesehen und verstanden.<\/div><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"481\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/pages\/58\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-481\" class=\"wpforms-submit\" data-alt-text=\"Versenden...\" data-submit-text=\"Abschicken\" aria-live=\"assertive\" value=\"wpforms-submit\">Abschicken<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/saphir-computer.de\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Wird geladen\"><\/div><\/form><\/div>  <!-- .wpforms-container --><br><br><br><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Service-Ticket Wir bieten Ihnen professionellen Service in den verschiedenen Bereichen unserer Diensleistungen an.Angefangen \u00fcber einen Reparaturservice f\u00fcr Desktop-PC, Notebook und andere Ger\u00e4te, bieten wir Ihnenzus\u00e4tzlich einen Vor-Ort-Service an. So k\u00f6nnen Probleme und aufkommende Fragen am Besten gel\u00f6st,bzw. gekl\u00e4rt werden. Vom Aufstellen, Anbringen, Erkl\u00e4ren von Fernsehger\u00e4ten, bis hin zu LAN- und WLAN Installation, Konfiguration und Reparaturen.&hellip;&nbsp;<a href=\"https:\/\/saphir-computer.de\/willkommen\/service-ticket\" class=\"\" rel=\"bookmark\">Weiterlesen &raquo;<span class=\"screen-reader-text\">Service-Ticket<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","footnotes":""},"class_list":["post-58","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/pages\/58","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/comments?post=58"}],"version-history":[{"count":5,"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/pages\/58\/revisions"}],"predecessor-version":[{"id":706,"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/pages\/58\/revisions\/706"}],"wp:attachment":[{"href":"https:\/\/saphir-computer.de\/willkommen\/wp-json\/wp\/v2\/media?parent=58"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}